Frequently Asked Questions

Resetbnb is a linen turnover service that handles the time-consuming laundry aspect of short-term rentals so you don’t have to. We reset every property with fresh, hotel-quality sheets and towels, then pick up the used ones for laundering after each guest departs. This means you can focus on delivering a memorable stay, rather than worrying about washing and replacing linens. Our process is straightforward: sign up, schedule your turnovers after guest checkouts, and we handle the rest—beds will be made, towels set, and everything looking crisp. We believe in being flexible, so if your bookings change or you need extra service at peak times, we’ll do our best to accommodate.

Selecting the right plan starts with a simple calculation: number of beds × expected monthly turnovers = sets needed per month. Each “set” includes a full bed set plus a towel set. Compare the total sets you need to our package options below:

• Single Use: $30 per use – Great for occasional turnovers or if you only need linens once in a while.

• Basic ($85/month): 6 sets – Ideal for lower-turnover properties.

• Standard ($150/month): 12 sets – Perfect for moderate guest traffic.

• Premium ($210/month): 18 sets – Suited for busy rentals with multiple beds or frequent bookings.

• Enterprise: If you have higher-volume needs (more than 18 sets) or multiple properties, we’ll create a custom plan tailored to you.

For example, if you have 2 beds and anticipate 4 turnovers per month, you’ll likely need 8 sets—so our Standard plan (12 sets) gives you room to grow. If you have more beds or a higher turnover rate, the Premium or Enterprise option may be a better fit.

Still unsure which plan suits you best?
Give us a call, and our Resetbnb team will help you choose the perfect package for your property. We’ll work with you one-on-one to tailor a plan that meets your specific needs and budget.

We use hotel-quality, white sheets with nothing to hide—meaning they’re crisp, durable, and designed to withstand frequent laundering. Our towels match this high standard, offering a plush feel that guests often compliment. We also pay attention to allergens and sensitivities, using detergents that are gentle yet effective. If you need a special type of linen, such as hypoallergenic or extra-soft materials, we’re open to discussing custom arrangements. Ultimately, our goal is to provide linens that enhance your guests’ stay and keep them raving about the comfort and cleanliness.

In many cases, yes—because your cleaning service no longer has to wash, dry, and fold linens, they can often complete the overall property turnover more quickly. Some hosts find that their cleaners either lower their rates or have more time to focus on other cleaning details. Additionally, we take on the expense of maintaining, replacing, and laundering the linens, which can save you money in the long run. We also understand budgets can vary, so we’ll work with you to figure out a plan that’s both cost-effective and convenient. The end result is typically fewer unexpected laundry bills and more consistent monthly expenses.

We understand accidents happen, and part of our service includes handling normal wear and tear. If a sheet or towel is stained beyond normal means, we’ll replace it to maintain our high standards of cleanliness. We try to keep the process simple: we either absorb minor replacement costs or discuss options with you if there’s extensive damage. Because we use durable linens, most typical stains can be removed through our professional laundering process. Our priority is making sure you have fresh, spotless items for every guest, so you won’t be scrambling to buy replacements at the last minute.

We align with your property’s calendar and offer an easy scheduling process through direct communication (email or phone) with an online platform coming soon. Once you share your typical booking calendar, we’ll coordinate turnovers after your guests checkout. If you have an unexpected change—like a same-day booking—just let us know as soon as possible, and we’ll do our best to accommodate. We pride ourselves on flexibility, so if you need extra linens for a special event or a surge of guests, simply reach out. Our goal is to adapt to your hosting style and make scheduling as seamless as possible.

Yes, we have several subscription plans tailored to different hosting frequencies—whether you host a few times a month or have near-daily turnovers. Each plan provides a set number of linen resets, with options to add on extra services if needed. We don’t lock you into long-term contracts; you can adjust your plan or pause if your hosting schedule changes seasonally. Flexibility is key, so we work with you to ensure you get the right balance between predictable costs and the freedom to scale up or down. We just ask for some notice when making major changes so we can plan accordingly.

Already Know Your Plan?
If you’re confident about which package suits your property, simply head to our Sign Up page. Select your plan and complete the payment process. As soon as we receive your payment, we’ll reach out to finalize your account setup, gather basic details about your property, and schedule your first linen reset.

Still Have Questions?
If you’d like to discuss your options or learn more before signing up, give us a call or visit our Contact Us page to request additional information. We’ll be happy to walk you through the plans, answer any questions, and help you choose the ideal solution for your property. Whether you’re just curious or ready to sign up, we’re here to make the process easy.